Contact Hopeflo
We would love to hear from you! Whether you have questions, feedback, or suggestions for improving Hopeflo, we are here to help. Your input is essential to building a better platform for positive news consumption.
Get in Touch
How We Can Help You
Our team is dedicated to supporting the Hopeflo community and continuously improving your positive news experience. We welcome all types of communication:
- Feedback on our positive news curation and filtering algorithms
- Suggestions for new features, improvements, or user experience enhancements
- Technical issues, bugs, or platform accessibility concerns
- Ideas for additional news sources, categories, or content types
- Questions about our editorial mission, standards, or approach to positive journalism
- Partnership opportunities, media inquiries, or collaboration proposals
- Research requests or academic studies related to positive news consumption
Support Categories
Technical Support
Report bugs, access issues, or request new features related to platform functionality and user experience.
- • Platform bugs and errors
- • Account access issues
- • Feature requests
- • Mobile app problems
Editorial Feedback
Share insights about news sources, content quality, curation standards, and editorial approaches.
- • Content suggestions
- • Source recommendations
- • Quality feedback
- • Category improvements
Partnerships
Explore collaboration opportunities, media partnerships, and research initiatives.
- • Media partnerships
- • Research collaboration
- • Content syndication
- • Corporate partnerships
Our Commitment to You
Response Time and Quality
Standard Inquiries
We aim to respond to all general inquiries, feedback, and suggestions within 24-48 hours during business days.
Technical Issues
Urgent technical problems and platform accessibility issues receive priority attention, typically within 12-24 hours.
Community Resources
Before reaching out, you might find helpful information in our existing resources:
About Hopeflo
Learn about our mission, values, and approach to positive journalism
Community Guidelines
Understand our community standards and best practices
Thank You
Thank you for being part of the Hopeflo community. Your input, questions, and engagement help us create a better platform for discovering positive news and fostering hope in our daily lives.
Together, we are building a more balanced and uplifting approach to news consumption that benefits mental health and promotes positive action in the world.